Gaya APA
ER, M.
(2018).
Business Process Management: Konsep dan Implementasi
(
Ed.1)
.
Yogyakarta:
Andi.
Gaya MLA
ER, Mahendrawathi.
"Business Process Management: Konsep dan Implementasi".
Ed.1
Yogyakarta:
Andi,
2018.
Text.